We are here to serve you! Our top priority is to make your shopping experience with us a joyous and memorable one. We now accept custom orders as we have received lots of requests from our customers.
You can now place custom orders through our order form by clicking on the blue "order form" button located on the left side of this screen . The following are guidelines for you to follow when placing an order with us:
- Please ensure that the design/models that you request is not far from our original design.
- You can ask us to change the following:
Send pictures of the item(s) that you would like for us to produce to our email address.
We will reply your email within at least 1-3 working days to confirm whether or not the order can be made, because we also need to check with our designers.
A 50% deposit is required in order for production to begin.
You are the heartbeat of our company. Our top priority is to ensure that the quality of our products exceeds your expectations! Our manufacturers will need about 4-8 weeks to complete all custom orders. We will contact you once your order is completed.
Videos/pictures of your order will be sent to you before we dispatch your merchandise.
The remaining balance will need to be paid in full in order for us to send your order. We will only dispatch your order once all payments have been completed.
Please note that customized products are final sale and can not be returned or exchanged.
If you have any questions or concerns about our returning or exchanging your product please view our return/exchange policy page listed on our website
Please feel free to contact us for any further inquiries.
- Fabric (silk, net, velvet etc)
- Design( e.g. stones/bead colors etc)