Refund Policy


  • Once we receive your returned item, our team will review your request and inspect the item(s). We will send you an email to confirm that we’ve received your item and are processing your request.

  • Please allow up to two weeks for your return to be processed and credit issued.

  • You will receive a refund for the purchase price and applicable sales tax.  Credit will be issued to the credit card used at the time of purchase. If purchased with a gift card, credit will be issued in the form of a gift card.

  • If your purchase was made with a PayPal account, your refund will be made to the credit or debit card associated with the PayPal account or a Chrensil Boutique gift card can be issued.

  • Shipping and handling charges will not be credited unless the reason for the return is our error.

  • If you have any questions or concerns please call (317-978-1499) or  email us (