Refund Policy

  1. Once we receive your returned item, our team will review your request and inspect the item(s). We will send you an email to confirm that we’ve received your item and are processing your request.
  2. You should expect to receive your refund within 7-14 business days from the date we receive your package at our distribution center. However, in many cases you will receive a refund more quickly. This time period varies due to the time it takes us to process your return once we receive it (1 to 3 business days) and the time it takes your bank to process our refund request (3 to 6 business days). We will notify you via e-mail of your refund once we've received and processed the returned item.
  3. You will receive a refund for the purchase price and applicable sales tax.  Credit will be issued to the credit card used at the time of purchase. If purchased with a gift card, credit will be issued in the form of a gift card.
  4. If your purchase was made with a PayPal account, your refund will be made to the credit or debit card associated with the PayPal account or a Chrensil Boutique gift card can be issued.
  5. Shipping and handling charges are non-refundable
Our customer service reps are always ready to serve you! Do not hesitate to Contact us if you have any questions or concerns about your refund.